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tech support & market research |
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Increase customer service efficiencies by allowing real time peer-to-peer assistance on common issues.
Smart companies are using forums to develop evangelistic customers, discover documentation opportunities,
encourage wish listing and identify early warning zones for consumer issues. Fully moderated boards
create ample market research opportunities and provide a rich mine for product development and enhancement
ideas. Administrative options include mandatory previewing prior to posting, secure registration, and other
user management tools.
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product & topic boards |
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Build community and encourage viral marketing by offering forums for product enthusiasts. Enhance brand and
corporate reputation with an ask the expert forum leveraging your in-house authorities - with a minimum
time commitment.
Studies show that having a message board can increase traffic at your site-and keep it high, creating a captive,
loyal market for new and existing products and services.
Prospective customers visiting your forums and seeing a large number of satisfied users posting messages about
your products and services are swayed toward a decision to purchase.
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intranets |
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Internal forums encourage collaboration, creativity, and preserve archival resources. Managers use them to
build credible communication channels, encouraging vertical trust and respect. Board moderation, passwords
and user level protections allow secure access to project, department and functional area stakeholders.
pricing and order form
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fully configurable & branded |
- Board color scheme and layout blends seamlessly into existing web site
- Customized Header and Footer area for board and for each forum
- Set Forum names, descriptions and policies
- Create your own message board policy
- Comprehensive control panel
- Easy to set up or have FE setup for you
- Virtual Database available for posting within hours of ordering
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superior usability |
- Streamlined and intuitive interface
- Threaded, Expanded and Collapsed view choices
- Advanced Search Function
- Post Previewing, Editing and Deleting
- Choose to allow users to apply formatting, images, url linking and other features to messages
- Choose to allow users to create a short bio with user image, email, and signature fields
- Choose to allow users to modify the way they view messages
- Optional spell checker & thesaurus powered by SpellChecker.net
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security features |
- Password protected
- Set permissions regarding registration requirements
- Option to require valid email address for registration
- Create different levels of users (i.e., guests, users, moderators, administrators) and control forum access based on user group
- Choose to receive notification when new account registers
- List all users or search for individual users
- Display users IP address with post
- Admin only forum (visible only to administrators)
- Assign administrators/moderators who can delete users, messages and threads
- Configurable censored-word list
- Control delay when user posts messages (to reduce or eliminate Spam)
- Administrators can access and adjust users password, name & handle, color scheme, email address, homepage url and title, image,
signature, bio, location, icq number, subject line icon choice, time zone
- Delete messages by author
- Delete inactive user accounts
- Administrators can lock the message board
- IP address blocking
- View last log in and days offline for users
- And much more
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